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Security Experts Emphasize the Need for Improved Security Measures as Lagos-Ibadan Rail Launches E-Ticketing

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On Wednesday, the Nigeria Railway Corporation introduced e-ticketing services for the Lagos-Ibadan and Itakpe-Warri train routes.

The e-ticketing system, which was launched by the Minister of Transportation, Sai’du Alkali, in Abuja, aims to enhance transportation efficiency through the use of technology.

The Minister emphasized that the e-ticketing system will eradicate ticket racketeering and contribute to the government’s goal of eliminating corruption.

He expressed optimism about the potential of the project to increase revenue, citing a significant increase in earnings from the Itakpe-Warri route in anticipation of the launch of the e-ticketing system.

While tech experts have praised the initiative, they have also stressed the importance of raising awareness to mitigate cybersecurity risks.

They cautioned that Nigerians must be educated to avoid falling victim to fraudsters who may exploit the new system.

To address concerns about ticket authenticity, Oluseyi Akindeinde, the Founder of Hyperspace Technologies, emphasized the need for widespread awareness.

He suggested utilizing methods such as radio jingles, television demonstrations, and extensive marketing campaigns to educate Nigerians about using the e-ticketing system and identifying genuine tickets, in order to instill confidence in the new payment method.

He stated, “Nigerians should be knowledgeable about how to use the e-ticketing system and differentiate between real and fake tickets.”

Chukwuka Madumere, a Cybersecurity Analyst at SAP, remarked that the introduction of e-ticketing represents a significant stride towards a more streamlined and secure rail transportation system, highlighting that vigilance and awareness are crucial for its successful implementation.

Last month, the NRC revealed that nine of its officials were involved in ticket racketeering at the Ibadan railway station.

Fidet Okharia, the Managing Director, assured that adequate measures will be implemented to prevent individuals without tickets from accessing the departure lounge before boarding the train.

Fare Solution Ltd. has been entrusted with the Warri-Itakpe rail line contract, while Global Software and Digital Solutions will handle the Lagos-Ibadan rail line contract.

The Federal Executive Council approved the e-ticketing contracts for both rail routes early in 2023, allocating a total budget of N1.96bn for these projects.

To book a train on the website, a National Identification Number (NIN) is also required. Once a train has been booked, payment is expected to be made, and the website will redirect users to a Flutterwave website for debit card payment.

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